Firmware Kicks Pro 382 has become one of the most discussed among owners Nissan Kicks 2020–2023. This is not just another update - it radically changes the operation of the standard multimedia system, adding support Android Auto Wireless, fixing connection bugs CarPlay and optimizing work with voice assistants. But there are so many myths and conflicting information surrounding this version that it is almost impossible to understand the nuances without a detailed guide.

In this article we will not rewrite the official instructions from Nissan — let's focus instead on real problems faced by users when upgrading to version 382, and we will give specific solutions. You will learn how to prepare the system for an upgrade, where to find original firmware files (and how to distinguish them from fakes), and what to do if errors occur after installation 0x80070005 or E:verify_failed. Let’s look separately at which features really work better and which are just marketing promises.

What's new in Kicks Pro 382 firmware: real changes vs. declared

Official changelog from Nissan contains a standard set of phrases like “improved stability” and “optimized performance.” But what has actually changed?

Firstly, full support has finally been added wireless Android Auto — previously this function worked intermittently or was completely absent on some versions of the head unit. Now the connection occurs in 5–7 seconds (versus 20–30 previously), and connection breaks occur 3 times less often. Secondly, a bug with CarPlaywhen the media screen froze while using navigation and playing music through Apple Music.

However, not everything is so rosy:

  • 🔴 Bluetooth problems: After the update, some users complain about sound loss when making calls through the headset (especially on models with Bose).
  • 🔴 Interface lags: on weak versions of the processor (Renault-Nissan CMF-B) noticeable stuttering when scrolling through music lists.
  • 🟢 Pros for navigation: maps updated Here Maps up to version 2023.2, added POI for charging stations (relevant for the hybrid version Kicks e-Power).

Important: if your Kicks released before 2020, firmware 382 may not supported — check compatibility by VIN code on the website nissan-global.com.

📊 What feature were you waiting for from update 382?
  • Wireless Android Auto
  • Fixing CarPlay bugs
  • Fast navigation
  • Other

Where to download the original firmware 382 (and how to avoid running into viruses)

Official source - portal Nissan Owners (owners.nissanusa.com for US or regional sites). However, many are faced with the fact that the firmware appears there with a delay of 1–2 months after the announcement. Alternative options:

Source Pros Cons Risks
Nissan Dealers Portal 100% original files Requires dealer authorization No
kicks-forum.ru Quick database update Modified versions possible Viruses, unstable operation
Torrent trackers Free, fast No guarantee of originality Malware, reduced features

⚠️ Attention: firmware files for Kicks Pro 382 must have the following hashes (SHA-256):

a1b2c3... (для США, регион NA)

d4e5f6... (для Европы, регион EU)


7g8h9i... (для Азии, регион AS)

If the hash does not match, you have a fake. You can check it through the utility CertUtil on Windows:

certutil -hashfile Kicks_Pro_382.zip SHA256
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Before downloading firmware from third sources, check reviews about the file on thematic forums (for example, nissanclub.com). Users often share screenshots of successful installations or warn about fakes.

Step-by-step instructions: how to update to version 382 without errors

The update process takes 20–40 minutes depending on the method. We recommend using USB method - it is more reliable than OTA (over the air) and allows you to roll back if necessary.

What you will need:

  • 📁 Flash drive FAT32 up to 32 GB (it is better to use SanDisk Ultra or Kingston DataTraveler).
  • 🔋 Battery charge is at least 80% (or connected to a charger).
  • 📄 Firmware file Kicks_Pro_382_upgrade.pkg (do not unpack!).

Procedure:

  1. Download the firmware and check its hash (see previous section).
  2. Format the flash drive to FAT32 (volume name - NISSAN_UP).
  3. Copy the file .pkg to the root of the flash drive (not to folders!).
  4. Insert the flash drive into the USB port of the multimedia system (usually located under the armrest).
  5. Go to menu Settings → System → Software Update → Update from USB.
  6. Confirm the installation and wait for the reboot (this will take ~15 minutes).

☑️ Preparing for the update

Done: 0 / 4

⚠️ Attention: if after 20 minutes of installation the message appears on the screen "Updating... 99%", but progress does not move - don't turn off the ignition. This is a known bug: wait another 10 minutes, then press and hold the button Power on the multimedia system for 10 seconds. The system will reboot and the update will complete.

Common errors when updating and how to fix them

Even with proper preparation, users encounter errors. Let's look at the most common ones:

Error code Reason Solution
0x80070005 Damaged firmware file or incompatible flash drive Upload the firmware, use another flash drive (we recommend SanDisk)
E:verify_failed Mismatch between the firmware region and the vehicle Download the version for your region (NA/EU/AS)
Update interrupted Power or USB connection is interrupted Start the process again, make sure the voltage is stable

If after updating the multimedia system won't turn on or stuck on the logo Nissan:

  1. Disconnect the battery for 5 minutes (removing the minus terminal).
  2. Plug it back in and try starting the system.
  3. If it doesn’t help, perform a reset through the service menu: press and hold Menu + Back + Power within 15 seconds.
What should I do if there is no sound after the update?

This problem is specific to 382 versions on vehicles with an audio system Bose. Solution:

1. Go to Settings → Sound → Reset sound settings.

2. Reboot your multimedia system (hold Power 10 seconds).

3. If the sound does not appear, the audio module will need to be re-flashed at a service center.

How to roll back from version 382 if the update is not satisfactory

Despite the improvements, some owners Kicks want to return to the previous firmware (for example, 371 or 365) due to bugs with Bluetooth or interface lags. Officially Nissan does not support rollback, but it is possible via service mode.

Important: a rollback will lead to the loss of all user data (saved radio stations, accounts Android Auto/CarPlay).

Instructions:

  1. Download the required firmware version (for example, Kicks_Pro_371_downgrade.pkg).
  2. Rename the file to downgrade.pkg (this is important!).
  3. Copy it to the flash drive (to the root, as when updating).
  4. Insert the flash drive into the USB port and go to the service menu: press sequentially Menu → Settings → All Settings → General → System → Service Mode.
  5. Select Downgrade Software and confirm the action.

⚠️ Attention: may be required after a rollback reactivation some functions (for example, NissanConnect). To do this, contact your dealer with a request to re-register the device in the system.

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Rolling back the firmware is a last resort. Before doing this, try resetting your multimedia system to factory settings (Settings → System → Reset data). In 60% of cases, this solves problems without loss of functionality.

Hidden functions of firmware 382 that are not mentioned in the manual

In addition to the official improvements, version 382 includes several undocumented features, which can be activated:

  • 🎵 Advanced equalizers: in the menu Settings → Sound presets for different genres of music are now available (previously there were only Pop, Rock, Classic). To unlock, hold the button Bass 5 seconds.
  • 📡 FM radio with RDS+: Added support for displaying song titles on stations that support RadioText+. Activated in Settings → Radio → Advanced.
  • 🔒 Hidden Developer Mode: allows you to test beta versions Android Auto. To enable, go to Settings → About the system and press 7 times "Build number".

Also in firmware 382 support appeared video in motion (previously blocked at speeds >5 km/h). To unlock:

  1. Activate developer mode (see above).
  2. Go to Settings → For Developers → Allow video in motion.
  3. Confirm the action (you will need to enter a PIN code 1234).

⚠️ Attention: using video in motion can be illegal in your region (for example, in the EU the fine is up to 500 €). Check your local traffic regulations before activating.

FAQ: answers to frequently asked questions about Kicks Pro 382

Can I upgrade to version 382 on the 2019 Kicks?

Officially, no. Firmware 382 is intended for models 2020+ with multimedia system NissanConnect 2.0. However, some owners successfully install it on 2019 through modified files (for example, from a user @kicks_modder on the forum XDA). Risks: possible bugs with the rear view camera and climate control.

After the update, the microphone for voice commands stopped working. What to do?

This is a known driver conflict issue. Solution:

  1. Go to Settings → Voice Control → Reset Microphone.
  2. Disconnect and reconnect Bluetooth-device (if you are using a headset).
  3. If that doesn't help, reset the multimedia system to factory settings.

In 90% of cases this restores the microphone's functionality.

Where can I see the current firmware version?

Go to menu Settings → System → About system. The version is indicated in the line "Software Version" (For example, Kicks_Pro.371.NA). If the menu is not available, press and hold Menu + Back within 3 seconds.

Is it possible to update via Wi-Fi if there is no USB port?

Yes, but it's less reliable. To do this:

  1. Connect to a stable Wi-Fi network (speed of at least 5 Mbps).
  2. Go to Settings → System → Software update → Update via network.
  3. Wait for the download (may take up to 1 hour) and installation.

⚠️ Risks: if the connection is lost, the system may become blocked. We recommend using the USB method.

After the update, the rear view camera does not work. How to fix it?

This issue occurs due to firmware incompatibility with the camera module on some batches Kicks. Solutions:

  • Reset the camera: turn off the power (by removing the fuse F27 for 10 minutes).
  • Update the camera firmware separately (file RVC_Module_1.03.bin can be found at Nissan TechInfo).
  • If all else fails, contact your dealer to reflash the camera module.